Good access in practice: Promoting community development in the delivery of healthcare

Author: Amlak, Isis

Corporate author: BME Health Forum

Publisher: Race for Health

Publication date: January 2010


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This report describes the findings of the Good Practices for Access and Wellbeing Programme (GPAW). GPAW was an eighteen month programme funded by NHS Kensington and Chelsea and NHS Westminster. It complements and develops further the BME Health Forum’s previous work on access to primary care and was designed to demonstrate practical measures which would improve access to primary care health services for people from black and minority ethnic communities in the two boroughs. 
The report identifies a number of key successes and challenges in delivering this programme. It makes recommendations about what commissioners, providers and community organisations can do to improve the experience of healthcare for black and minority ethnic residents.